Workplace diversity is more than a buzzword. It’s also more than a passing phenomenon.
Whether it’s findings from MIT proving that having an equal gender balance increases revenue, or McKinsey’s discovery that companies in the top quartile for racial and ethnic diversity have a 35% increase in financial returns above the national average, diversity positively affects both a company’s culture and bottom-line.
At Process Street, we recognize the importance of diversity, but we also understand that improving diversity in the workplace isn’t an easy task for HR teams.
- 8 free templates to improve diversity
- Why is diversity in the workplace important?
- Processes for improving diversity in the workplace
- Expand your diversity initiatives with Pages & Automations
- More useful HR resources
Let’s get started!
8 free templates to improve diversity
If you’re just here for the free templates, go on and skip ahead:
- Diversity Questions Survey
- Diversity Hiring Process
- Employee Complaint Procedure
- Diversity Training Process
- Diversity Management Monthly Audit
- Unconscious Bias Training Guide
- Diversity Initiatives Quarterly Improvement Process
- Code of Conduct Policy Adherence Process
Why is diversity in the workplace important?
“Companies in the top quartile for gender diversity are 15 percent more likely to have financial returns above their respective national industry medians.”
– McKinsey, Why diversity matters
From a business perspective, there are no two ways about it: Diversity is essential for success.
Findings from the Glassdoor Diversity Hiring Survey show that 67% of active and passive job seekers consider workplace diversity an important factor in their decision-making.
Glassdoor’s survey also found that 57% of people believed their employers could do more to bolster diversity in the workplace.
Diversity is particularly important to Millennials and Gen Z who prioritize social issues as determining factors when evaluating companies both as potential employees and potential customers.
“Research shows that diversity of thinking is a wellspring of creativity, enhancing innovation by about 20 percent. It also enables groups to spot risks, reducing these by up to 30 percent. And it smooths the implementation of decisions by creating buy-in and trust.”
– Deloitte, The diversity and inclusion revolution: Eight powerful truths
By recruiting from a broad pool of talent, organizations are able to draw on a variety of unique perspectives, experiences, and ideas. This ultimately adds up to more innovation, more creativity, and more productivity.
Not only will a diverse team outperform their peers, but they’ll also be more attuned to the needs of your customers.
However, for you to help your company to realize these benefits, a sustained effort is required. It isn’t enough for the HR team to run a diversity-related checklist once. The process must be used on a regular basis, and, preferably, in tandem with the others.
In a survey of 750 talent managers in the U.S. and U.K., 59% listed diversity shortcomings as a significant challenge to their recruiting efforts. However, by incorporating a set of regular, repeatable processes and workflows, not only would these talent managers be able to acquire talent from a diverse pool of candidates, but they’d be able to retain the talent, too.
This is why teams across the globe who use Process Street – a simple piece of BPM software – take control over their work.
By using processes, you can streamline recurring tasks, get jobs done efficiently, and reduce human error along the way. This is exactly what an HR team needs to happen when improving workplace diversity.
Processes for improving diversity in the workplace
The following 8 processes will assist all HR teams in their endeavors to strengthen diversity in the workplace. If you want to start using the processes right away, click the links below. If you’d like to read more about them and why they’re so vital, keep scrolling!
Processes for improving diversity in the workplace quicklinks:
- Diversity Questions Survey
- Diversity Hiring Process
- Employee Complaint Procedure
- Diversity Training Process
- Diversity Management Monthly Audit
- Unconscious Bias Training Guide
- Diversity Initiatives Quarterly Improvement Process
- Code of Conduct Policy Adherence Process
Diversity Questions Survey
How can you measure diversity without data to refer to?
The short answer is you can’t.
By using this diversity questions survey, you can gather all-important statistics on age, gender, race, and more.
We understand that some employees may not feel completely comfortable answering questions regarding their identity, and we’ve got them covered.
All the questions in this survey are optional. Meaning, if there’s a question that an employee feels apprehension over answering, it can be skipped. This survey, therefore, is also inclusive.
Click here to add this workflow to your free Process Street account!
Diversity Hiring Process
Organizations want to hire the most capable, skilled candidates possible, right?
That can’t happen if roadblocks such as conscious and unconscious biases, non-inclusive job advertisements, and stifled recruiting practices are getting in the way.
This diversity hiring process changes that. For the better.
By using this checklist, you and your team can go through the process of hiring for a new role while ensuring you’re choosing candidates from a broad, diverse talent pool. And by following it step-by-step, you’ll be able to hire the right candidate the first time, thereby minimizing hiring costs – an added bonus.
The entire process is designed to be more inclusive, as well. Various tasks guide HR teams through additional support they can provide prospective candidates, such as using non-traditional venues or conducting video interviews.
Here’s to higher-quality hiring!
Click here to add this workflow to your free Process Street account!
Employee Complaint Procedure
In an ideal world, all workplaces would be harmonious.
However, we’re all but human, and we’re often complicated. Throw the stressors of work into the mix, and tensions can rise. Emotions can flare up. A person can carry out an act without them realizing they had a negative impact on somebody else. And then there are times when a person consciously antagonizes a colleague.
This is where the employee complaint procedure comes in.
Once the employee lodges their complaint, a member of the HR team can step in and take over the process using role assignments.
It’s straightforward, effective, and fast – everything a complaint procedure should be. Additionally, the use of conditional logic in this template helps to speed the process up.
Considering the woeful amount of organizations that track employee relations – only 58.9% – make sure your company properly tracks, amends, and resolves issues with this procedure.
Click here to add this workflow to your free Process Street account!
Diversity Training Process
Without diversity, organizations can stagnate. As this study from McKinsey tells us:
“Companies in the bottom quartile both for gender and for ethnicity and race are statistically less likely to achieve above-average financial returns than the average companies in the data set (that is, bottom-quartile companies are lagging rather than merely not leading).”
– Vivian Hunt, Dennis Layton, and Sara Prince, Why diversity matters
With this in mind, diversity training is essential to help foster a diverse and inclusive culture in the workplace. Specifically, diversity training increases inclusivity, cultural awareness, and knowledge around diversity. All of which ultimately results in a workplace which is both happier and healthier.
All HR employees – in addition to managers from other teams in the company – should run the diversity training process. It will provide them with tasks which bolster their knowledge of diversity-related laws, how different groups are impacted at work, and what they can do to sustain a D&I-orientated workplace.
All in all, it will set them up to handle diversity in the workplace well.
Click here to add this workflow to your free Process Street account!
Diversity Management Monthly Audit
If you’re here, you care about diversity and inclusion. You also know that it can be a struggle to manage your company’s diversity operations all at once.
This diversity management monthly audit eases the struggle.
By launching this checklist at the end of every month, the HR team will manage and audit diversity operations related to the hiring process, data handling, training programs, and employee concerns. This will help diversity operations to run smoothly and successfully.
Although this template has been created with HR managers in mind, it can be easily edited to suit the purposes of all HR employees. That’s the beauty of Process Street templates.
Ready to dive into diversity management?
Click here to add this workflow to your free Process Street account!
Unconscious Bias Training Guide
Do you remember me mentioning unconscious bias earlier? And do you know what it is?
If not, here’s a rundown.
Human beings are exposed to up to 11 million pieces of information each second. However, only about 40 – not 40%, but 40 – bits of information can be processed during that time.
The brain uses quick, interpretative decisions in an attempt to make sense of all the stimuli being thrown at it. These decisions ultimately lead to a by-product known as unconscious bias. Unconscious bias is where you prefer – or don’t like – certain people because of similarities or differences.
The impact of unconscious bias in the workplace is dramatic. This is precisely why companies like Google are doing what they can to minimize unconscious bias.
Unconscious bias can negatively affect the hiring process, interpersonal dynamics with colleagues, and even the division of labor.
This repeatable training guide will help all company employees realize what unconscious bias is, ways to tackle it, and go through take steps to help shed their own biases.
Everyone has unconscious biases. The key is recognizing them and acting accordingly.
Click here to add this workflow to your free Process Street account!
Diversity Initiatives Quarterly Improvement Process
By implementing initiatives relating to age, gender, race, sexuality, and more, your employees (and those applying to be employees) will be able to bring their whole selves to work.
Bringing their whole selves to work results in an undeniable array of positive benefits.
“When we don’t bring our whole selves to work we suffer – lack of engagement, lack of productivity, and our well-being is diminished. […] For teams and organizations, this lack of psychological safety makes it difficult for the group or company to thrive and perform at their highest level because people are holding back some of who they really are.”
– Mike Robbins, author of Bring Your Whole Self To Work
The Diversity Initiatives Quarterly Improvement Process will guide you to establish, sustain, and review the diversity initiatives, thereby improving the impact the initiatives have.
It’s time to take control of your diversity initiatives.
Click here to add this workflow to your free Process Street account!
Code of Conduct Policy Adherence Process
A code of conduct policy clearly states the expected behaviors of employees.
When it comes to fostering inclusion and diversity in the workplace, having a list of codes that can be referred to is game-changing.
In fact, industry leaders like the Ethics & Compliance Initiative stand behind all organizations implementing a code of conduct, no matter if they’re legally required to or not.
Considering its usefulness, you may not be surprised to learn that 86% of Fortune Global 200 companies have a code of conduct policy already in place.
By using the code of conduct policy adherence process, you can ensure that everyone in the company is aware of and follows company policies.
Gone are the days when employees would scroll to the bottom of a code of conduct document without properly reading what’s required of them.
Click here to add this workflow to your free Process Street account!
Expand your diversity initiatives with Pages & Automations
In addition to the workflows above, Process Street also offers a few other tools to keep your policies and procedures on the right track and up-to-date. Both Pages and Automations are super-powered features that give standard workflows that little extra oomph you want for your processes.
Pages: Keep your SOPs & procedures accessible to everyone
Pages – first and most importantly – is free, forever, for everyone. It doesn’t get much better than that, does it?
Even better, it’s a full-on centralized knowledge base that lives side-by-side with your workflows. Any employee can access any document you want at any time, anywhere.
Employee handbooks, SOPs, equipment instructions, onboarding processes – let’s just say you can do a lot. No more trying to keep a hard copy updated and accessible. No more worry about human error and redundant processes.
Everything you need in one easy-to-find, easy-to-edit, easy-to-access place. Pretty easy, right? 
Automations: Who needs more busywork?
You never realize how many tedious, repetitive tasks you’re doing until you don’t have to do them anymore. When it comes to cutting down your busywork, Automations is everything you’ve been looking for.
Obviously, with the Automations feature, you can automate all sorts of things from editing opportunities in Salesforce to launching a whole new workflow from within a workflow.
Best of all: Process Street Automations hooks up all your most used work apps so you can complete a chain of tasks with one click. Integrate with Jira, Slack, Docusign, and more to keep those workflows moving.
Imagine what you could get done with that extra time.
More useful HR resources
And there you have it. Those are our 8 free HR processes that’ll set you on the right path to achieving true inclusion and diversity in the workplace.
Seeing as we like to help Process Street users as much as we possibly can, there’s a list of additional HR-related resources below. From template packs to blog articles to aid your processes and task management, these essential resources are already being used by HR teams around the globe. Why not use them yourself?
- HR Templates: The Perfect Pack For Company Success
- Why HRMS is Becoming a Must-Have & How to Get Started
- 8 Office Management Checklists for Astounding Operational Efficiency
- 6 Ways How Automation and Artificial Intelligence will Transform the HR Process
- 12 HR Management Tips to Run an Effective Business (and Prevent Total Chaos)
- 6 Checklists to Perfect your New Employee Onboarding Process
How is the diversity in your organization? Have you noticed any diversity trends in your company? Let me know in the comment section below. I’d love to hear from you.
The post 8 Free Templates to Improve Diversity in the Workplace first appeared on Process Street | Checklist, Workflow and SOP Software.
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