Managing investments in tech startups demands precision. With a portfolio spanning 30 companies, including notable investments like Currensea, Willo, and Sidekick, and 12 successful exits under its belt, 1818 Venture Capital (eighteen-eighteen) was no stranger to pressure. Behind the scenes, their intern onboarding workflows were growing increasingly complex. Relying on lengthy email chains, scattered documents, and an evolving compliance process, the firm needed a more structured approach.
Challenge: Too many manual steps, too much time
As 1818 Venture Capital grew, cracks in everyday processes started to show:
- Intern onboarding delays: New hires spent a week navigating emails and document requests just to get started.
- Inconsistent director onboarding: With no standardized process, key steps were missed, causing delays.
- Compliance risks: Investor reporting and contract note creation depended on verbal instructions and follow-ups, increasing the chance of mistakes.
- Handoff gaps: When team members were out, unclear processes stalled tasks and slowed operations.
Solution: Process Street brings structure & automation
Marian Felix, Former Executive Assistant at 1818 Venture Capital, recognized an opportunity to refine existing processes without discarding what worked. She introduced Process Street to add clarity and ease across key areas:
1. Onboarding: From 1 week to 1 day
- Before: Interns spent 7 days handling endless emails and document requests.
- After: A standardized, step-by-step workflow cut onboarding time to just 1 day—an 80% reduction in training time.
2. Compliance & investor workflows: From scattered to systematic
- Before: Investor reporting and compliance tasks were buried in email threads and handled through verbal instructions.
- After: Every step is now documented in Process Street, keeping compliance front and center while streamlining investor workflows.
3. Task management: From chasing emails to automated reminders
- Before: Manual follow-ups led to missed deadlines and admin bottlenecks.
- After: Automated task reminders keep projects moving and free up time for high-priority work.
4. Team coverage: From knowledge gaps to clear ownership
- Before: When team members were absent, unclear processes led to stalled tasks.
- After: Detailed, step-by-step guides enable anyone to pick up a task confidently, ensuring seamless handoffs.
How did Process Street fit into your day-to-day work?
“When I joined, I was pleasantly surprised by the user-friendly interface of Process Street. It felt designed specifically with the end-user in mind, making creating, editing, and running workflows easy. Tasks start with the initial client contract and end with the director’s sign-off. With tasks often delayed due to holidays and travel, the detailed workflow breakdowns in Process Street helped us maintain a clear track of pending tasks and deadlines.”
Results: 80% Reduction in intern training time
New team members jump in faster, directors get a consistent introduction, and the overall process is more organized.
✅ 80% reduction in intern training time: Intern onboarding dropped from 1 week to just 1 day.
✅ 16% productivity boost: Automation and streamlined processes freed up 4 additional days each month, driving a 16% increase in overall team productivity in just 30 days.
✅ Increased visibility across operations: Real-time dashboards replaced other CRMs, providing a clearer view of progress, while automated reminders kept everything running smoothly.
1818’s new operating model: Work smarter, scale faster
1818 Venture Capital now operates with an organized, scalable system that supports smooth onboarding, reliable compliance, and efficient investor reporting. With time-consuming manual processes eliminated, the team now focuses on scaling operations and driving strategic initiatives, not chasing emails or follow-ups.
Cut onboarding by 80% while keeping your firm compliant.
Join firms like 1818 Venture Capital and reduce training time from 1 week to 1 day.
The post From 1 Week to 1 Day: 1818 Venture Capital’s New Spin on Intern Onboarding first appeared on Process Street | Process & Project Management Software.
0 Commentaires